we use private courier such as DHL, TNT, SF Express, FEDEX, EMS - you will always get a tracking number for your order. Make sure your shipping info AND phone number is always up to date. We are not responsible for import duties or delays.
your private information are safe and you can rest assure your order will ship. Over the years we have accumulated both a great rating with PayPal and outstanding reputation with the community. Always email Vincent first for any assistance.
we make our gear by respecting the community standards in order to be CRL compliant. We do update our design with new relevant additions whenever possible. Pictures on the website may not always reflect the latest updates.
By email, via messenger, on Facebook or Wechat; Vincent is here to help. Blog for tips, FAQ page, convention meet-and-greet, we are trooper first and we know first hand how support is critical. We do our best to answer emails promptly.