WE WILL BE BACK ON JANUARY 11th have a great holiday season!

we cannot promise that every order will reach you for Christmas but we’ve been working hard to have some stock for the most popular items. We will do our very best to get your order out of the door as soon as possible. In any case thank you for your understanding and happy holidays.

IMPORTANT REMINDERS:

All our items are hand made artisan work. The lead time for production can be up to 5 weeks, however we do our best to ensure most orders may ship earlier.

We will start shipping after the Wave is over. Every package is shipped via express courier ( DHL, EMS…) which greatly reduce the wait time and so far 99.9% delivery rate!

We will send you the tracking number as soon as we get them from our transporter. Once you received an email from us about your order completion, you will find your tracking number by logging in your account.

Check our Facebook page for upcoming announcements and general shipping updates.

Happy Trooping
– IB – Team

MUD trooper pre-CRL set now available as a set. All the soft parts needed to complete an accurate costume; just add your own armor.

Save time, stress and money when buying from one trusted source. We have put together some amazing offers with the Tanker, Shore, Killer, Guardian, Classic Pilot, PilotX sets...

Set starting at 449.90US$ - View more

I ordered what now?

The system sends you a confirmation email marked “processing”. Once we start making your gears, the status will change to "production”. Orders are produced and shipped between Waves. Once we get the tracking number from our transporter, the system email it to you and the order will be marked completed. Please check your spam filters to prevent loss of emails.

I want to Cancel

You can email us to cancel your order during the Wave period. Once the Wave is over your order is being produced or might have been shipped already. If it has been shipped (that is our transporter has notified us by email) we will not be able to cancel the order. If the order is being produced we will discuss with you the restocking fees applied based on the level of completion.

What about shipping?

We ship from China with a reputable transporter. We use DHL and other courier companies to get your gears delivered faster with a solid tracking system. This has proven to be 99% reliable and package get typically delivered within 7 days of receiving the tracking. In some cases, countries or specific addresses ( like PO BOX, APO..) we may be required to use EMS which may take 15 working days to arrive.

Tracking does not work.

Tracking numbers need to be activated to work, it could happen that a delay occurred in the courier company system. In some rare cases the tracking number that as provided to us ay have switched to a newer one and your package looks idle; simply email us we will figure out if it is the case and get the updated tracking. Order number are not tracking numbers, please allow production time.

Latest News

-IB- OTR: Oz Trip

0 Comments11,Oct,2018

-IB- On The Road Report Last Week-end of September -IB- flew to Sydney to meet with the Southern Cross Garrison and share a week-end of trooping with this awesome crew. Obviously we took that chance to do one of our "supply run" and brought over 3...

We’ve Moved !

0 Comments11,Oct,2018

We're always trying to improve how fast we are able to produce and send your orders. This time we decided to move our shipping studio to a bigger place; hopefully being able to move around more easily will improve our ability to send a few more packa...

Production VS Delivery and new DHL service

0 Comments04,May,2018

1. Production /Shipping Time We collect all the orders during a Wave, then we start the production. Being Artisans means that everything is made by hand; no large production chains, no major factories...We do our best to get everything s...

-IB- OTR: Oz Trip

We’ve Moved !

Production VS Delivery and new DHL service

Blue Squadron

Pre-release & buying before a CRL is out

Order 66 give away

Measuring is Important!

RS x IB

Rise of the sets

MUD trooper pre-CRL set now available as a set. All the soft parts needed to complete an accurate costume; just add your own armor.

Latest News

-IB- OTR: Oz Trip

We’ve Moved !

Production VS Delivery and new DHL service