DUE TO PENDEMIC RESTRICTIONS NEXT WAVE WILL BE JUNE 2022
Over the years we have accumulated an outstanding reputation with the global community and great rating with PayPal. You can rest assure your order will ship and your private information is safe.
Your order will ship through courier such as DHL,TNT, FEDEX, EMS... You will get a tracking number and it will be delivered to your address. No matter what your order will get to you safely.
Every items follows the club standards regarding clearance and complies with at least L1 requirements (often higher). Every item has been cleared by various judges in various parts of the world.
I can be contacted by email (preferred option) but also on FB, through messenger, WeChat. I’ll answer as soon as possible. Do check our contact page, FAQ, Blog posts for more tips and already answered questions.
-IB- started in 2015 to support the SW costuming communities by providing quality footwear meeting the various clubs clearance requirements. Since then it has grown to offer various footwear, gloves, clothing and accessories to complete some of the most demanding costume.
As a trooper myself, I understand the many hurdles one may have to go through to complete a costume; not least of which finding a responsible and trustworthy prop maker to purchase parts from. I expect my props to ship within a reasonable timeframe, at a fair price and to put me on track to clearance.
I apply to my work the same expectations I have from other prop makers; I work diligently to provide the best gear and service possible so that the community can grow and trooper can focus on what matters; complete their costume and troop. This is why -IB- is one of the most trusted provider for the 501st and Rebel Legion troopers.
To ensure that everyone always gets their gear within a reasonable timeframe, -IB_ opens eery month for one week – during this “Wave” I collect al the orders and organise the production schedule. Typically most orders ship between two waves, some orders may take slightly longer depending on demand.
Once you’ve ordered, you should get a recap email ( as always do check your junkmail). Once payment is received and your order is entered in the production sheet, it will be marked as processing. When finished, your order goes to our transporter and as soon as it is shipped you will get a tracking number…
We do our best to support; if your order is still not processing we will refund in full; however if it is processing we will need to work out exactly how far along it is at the moment of the request; obviously if it has been shipped we will not be in a position to refund. In any cases first step is to email vincent with your order number.
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