Photography for reference only
We reserve the rights to make alteration to all our products to improve their visual accuracy.

We do not make special/ custom sizes at this time.
All our products are made by hand. Because of the making process you should expect within 3% tolerance in the size charts provided. Please read our sizing info for pro trooper tips.

As per TOS, all sales are final
Due to their  nature, unless something is off with your order and you have contacted us within 7 days, all sales are final.
-IB- reserves the right for any exchanges or returns at its complete discretion.

DO check the sizing chart before ordering
These are artisan hand made products, minimal fitting and proper weathering maybe required.
Because of the making process you should expect within 3% tolerance in the size charts provided. Buyer assumes full responsibility for sizes submitted for order.

We are not responsible for customs/duty fees and delays
The cost of shipping does not include any entry fees that may be levied by local customs or any additional fees that may be incurred because of taxation.

Prices are all in US$, We ship from China
-IB- is a brand from RED2 (HK) Ltd. ; pricing is in US$ and orders are shipped directly from China via courier company ( DHL, Fedex, TNT, EMS…) to ensure prompt deliveries.

We strive for registration compliance and visual accuracy
We make each product based on the relevant CRL requirements (color, design, features..) and based on proper reference materials. When needed, we will apply necessary changes and update products.

All our products have been used to successfully register
As parts or full sets, all our products have been used to register costumes. However the judges have the final word on registration; we cannot make any guarantees

Armor and helmet sold separately

Shoes:
1. Take measurements sitting down, legs at 90 degrees, bare foot flat on the floor.
2. Long trooping hours mean you feet swell; for maximum comfort choose to size up and compensate the extra room with a gel sole if needed.

Clothing:
1. Take your measurements standing up against bare skin.
2. Ask someone else to take your measurement for best results.
3. When in between size choose the closest one ( ie. 114 = 112 / 115=117)
4. Choose actual size to have a snug fit; size up for looser feel

Gloves:
1. When trooping hands are critical, gloves too big will reduce your grabbing ability. Tighter gloves will help with clumsiness.

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